Our Services

Wheelchair Assistance Services

Falcon’s Wheelchair Assistance Services is committed to exceeding the expectations of every customer who is traveling on one on your airplanes. We are the ones to begin and end the customer experience with your airlines. Therefore, we take our skycap services very seriously.

 

Our wheelchair assistance services include:

  • Curbside Pick-up
  • Check-in Assistance
  • Checkpoint Readiness
  • Customs Checkpoint Assistance
  • Direct and Transport
  • Baggage Claim
  • Individual and special attention to your wheelchair passengers

Airplane Cleaning Services

Time is a precious commodity in the airline industry. That is why Falcon Airport Services is committed to keeping your flights clean and on time.

 

Airplanes are known for being a hotbed for diseases and illnesses. That is why we use cleaning products and processes that are both eco-friendly but effective in killing bacteria.

 

Clean Guarantee
Our cleaning service guarantees your planes will be cleaned properly and to your satisfaction. Otherwise, each plane that is not cleaned properly or to your satisfaction, a certain percentage will be deducted from your invoice.

Airport Office Cleaning Services

Keeping your staff safe is critical to the airline industry. That is why Falcon Airport Services is committed to keeping your airport facilities clean. We provide cleaning services for both private office spaces and common use areas.

We use cleaning products and processes that are both eco-friendly but effective in killing bacteria.

 

Clean Guarantee
Our cleaning service guarantees your planes will be cleaned properly and to your satisfaction. Otherwise, each plane that is not cleaned properly or to your satisfaction, a certain percentage will be deducted from your invoice.

Security Services

Falcon Security Services is designed to assist your airlines in managing the wellbeing of your airline’s staff and passengers. We manage and maintain your terminal. We have a no-tolerance policy for our security staff members to use their cell phones while on duty unless it is for personal emergency purposes or coordinating with your team.

 

We offer the following airport security services:

  • Boarding services
  • Ramp security
  • Aircraft security
  • Catering security
  • Cargo escort services
  • Searches
  • Aircraft access control
  • Inspection of exterior areas
  • Securing of pre-boarding aircraft
  • Security of cargo warehouse
  • Breach response
  • Document verification
  • Passenger screening

Other Airport Services

Falcon is a full-service airport management company. We help lower costs and increase customer satisfaction for airlines.

 

Ramp Handling Services

  • Load/Offload of Aircraft
  • Marshaling
  • Push/Tow of Aircraft
  • Lavatory/Water Services
  • Baggage Makeup

 

Passenger Services

  • Gate Check-in
  • Ticket Counter Process
  • Jetway Operations
  • Baggage Claim