VIP Services

VIP Services

Description

VIP assistance and seamless travel logistics

Enjoy a more comfortable, organized and personal airport experience with Falcon Airport Services. Our VIP service brings together dedicated assistance, baggage support and travel coordination, with professionalism, discretion and care at every step.

Whether you are traveling for business, flying with family or need additional support, we help coordinate your arrival, departure or connection so you can focus on the journey ahead.

Premium airport concierge services

  • Arrival and departure assistance: dedicated support throughout your airport journey.
  • Personalized meet and greet: a welcoming face and clear guidance from your agreed meeting point.
  • Baggage and porter assistance: help with your luggage as you move through the airport.
  • Flight connections and interline transfers: guidance and coordination as you continue your itinerary.
  • Special assistance: thoughtful support tailored to young travelers, seniors and travelers with disabilities.
  • Chauffeur transportation escort: assistance connecting with your arranged ground transportation.
  • Airline lounge access: assistance arranging access where applicable and available.
  • Airport hotel and business center recommendations: options suited to your rest and work needs.
  • Airport shopping assistance: guidance while you shop between travel arrangements.

Business travel and logistics

Keep your itinerary and professional commitments connected. Falcon helps coordinate the services around your journey, with attention to your schedule, transfers and individual requirements.

  • Meeting venue recommendations: help identifying suitable spaces for business meetings.
  • Business lounge arrangements: coordination of lounge options where applicable and available.
  • Meeting support: assistance with the logistics around your business agenda.
  • Shopping assistance: support fitting personal purchases and errands into your itinerary.
  • Ground transportation escort: guidance and coordination to connect you with your arranged transfer.
  • Private air transportation arrangements: assistance coordinating travel options with the relevant providers.

Concierge assisting a business traveler with luggage during an executive airport transfer

Your journey, supported by Falcon

Tell us your itinerary, the number of travelers and the assistance you need. Our team will help coordinate a personalized proposal for VIP services and travel logistics.

Services are arranged in advance and depend on the airport, itinerary and provider availability. Lounge access is subject to applicable eligibility and access conditions.

REQUEST VIP SERVICE

Details

  • Clients: Individual travelers, families and businesses
  • Services: VIP assistance and travel logistics
  • Availability: Arranged in advance around your itinerary
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